Customer Retention

Yesterday, I performed my yearly ritual with CenturyLink to ask why my internet bill went up double what I was paying the previous month.The backstory is I have been a customer with them for over 4 years. Each year I have a “promotional” rate that is good for 12 months, and every year I go … More Customer Retention

Issue by Issue

One of the branches of writing that is slowly declining is the magazine. The idea of flipping pages to look at ads only to find an article written by a premiere news reporter is slowly becoming a lost art. Even though I like magazines, thankfully I don’t check the boxes to that three magazine subscription request … More Issue by Issue

Psalm 1

This year as part of my reflection time, I am going to read Tim Keller’s devotional The Songs of Jesus: A Year of Daily Devotions in the Psalms. As a musician, I gravitate to words and melodies that strike a chord in people’s hearts. King David was one of the greatest songwriters in history, and the joy, … More Psalm 1